Player Safety

Responsible Gaming at Vrickex — Safe Play Guide

At vrickex, player enjoyment and player safety go hand in hand. This platform was built not just for entertainment — but to ensure every player can enjoy it in a healthy, controlled, and responsible way. This page outlines our commitment and the tools available to help you play wisely.

18+

This platform is for adults only.
Play for entertainment, not as a source of income.

Active Control Tools

Daily / weekly deposit limit
Session time limit
Cooling-off period
Self-exclusion (self-exclusion)
Minor account protection
24/7 Customer Support

Healthy Entertainment Starts with Mindful Choices

Vrickex believes that online gaming should be a source of fun — not stress. We know that most players play wisely and within their means. However, we also recognise that a small number of users may have difficulty managing their gaming habits.

That is why we have built a full range of control tools directly into the platform — not as a formality, but as a genuine commitment. From deposit limits to self-exclusion options that can be activated in minutes, all these tools are here for you whenever you need them.

As a player, you have full control over your gaming experience. Don't hesitate to use any of these tools — no questions asked, no conditions attached.

Core principles: Set your limits before you play, not after problems arise. Limits set in advance are the most effective.

Responsible Gaming Guide

1

Set a budget before you play

Set an amount you can afford to lose without affecting your daily finances, and stick to that limit.

2

Play for fun, not to chase losses

If you lose, accept it and stop. Chasing losses almost always leads to even greater losses.

3

Take regular breaks

Avoid playing for hours on end without a break. Stepping away helps you make clearer, more rational decisions.

4

Avoid playing when stressed or feeling low

An unstable emotional state can lead to irrational betting decisions and compounding losses.

5

Never use borrowed money to gamble

Only use money you can genuinely afford to lose — rent, bills, or emergency savings are strictly off-limits.

Responsible Gaming Tools Provided by vrickex

All these tools are available in your account settings and can be activated at any time — free, unlimited, no questions asked.

Daily and Weekly Deposit Limits

Set the maximum amount you can deposit in a day or a week. Once the limit is set, the system automatically blocks deposits beyond that amount — even if you request an increase, a 24-hour waiting period applies.

Session Time Limits

Set a maximum session duration. When the time limit is reached, the platform will automatically log you out. Time reminder alerts are also available to notify you 10 or 30 minutes before the limit is reached.

Cooling-Off

Need a short break? Enable cooling-off mode for 24 hours, 48 hours, or 7 days. During this period, you won't be able to log in or make deposits — any pending wins can still be withdrawn as usual.

Self-Exclusion

If you feel you need to stop completely for a longer period, self-exclusion options of 30 days, 90 days, 6 months, or permanently are available. Your account will be blocked immediately and cannot be reopened before the period ends.

Game History Review

View a summary of your betting activity, deposits, and withdrawals over a period of your choosing. This information helps you objectively assess your own gaming patterns.

Minor Protection

Vrickex uses a strict age verification process during registration. If you share a device with children, please ensure your vrickex account is protected with a password they do not know.

To activate any of the control tools above, log in to your account and go to Account Settings → Responsible Gaming, or contact our customer support via live chat.

Recognise the Signs of Problem Gambling Before It Is Too Late

Problem gambling rarely develops overnight. It usually begins with small changes in behaviour that we may not notice ourselves. Recognising the early signs is the single most important first step.

If you identify with any of the following situations, please take immediate action — either by using the control tools available on this platform, or by seeking professional help.

Recognising a problem is a sign of strength, not weakness. Every year, many people successfully seek help and return to a balanced life.
1
Playing with money meant for essential needs

Using money meant for bills, rent, food, or daily necessities to gamble is a serious warning sign that needs to be addressed immediately.

2
Unable to stop even when you planned to

You have tried to stop or cut back on gaming multiple times but could not stay away for more than a few days.

3
Lying to family or friends about gambling activity

Hiding the amount of time or money spent gambling from the people closest to you.

4
Continuously chasing losses

Continuing to play in hopes of "winning back" money already lost — this is a dangerous cycle that is hard to break.

5
Gambling is affecting relationships, work, or health

Conflicts with family, declining work performance, or feelings of anxiety and depression linked to gambling activity.

6
Borrowing money or selling assets to gamble

Seeking loans, selling valuables, or using credit cards specifically to fund wagering.

Quick Quiz: How Are Your Gaming Habits?

Check any boxes that relate to your experience over the past 30 days. This is not a test — it is simply a reflection for yourself.

I have played longer than I originally planned.

I have deposited more money than I initially intended.

I have felt uncomfortable, anxious, or irritable when I was unable to play.

I have used money meant for other purposes to gamble.

I have lied or hidden my gambling activity from people close to me.

I have played to escape problems or stress in my daily life.

I have tried to win back money I had lost by continuing to play more.

My gambling activity has negatively affected my personal relationships, work, or social life.

How to interpret: If you checked 1–2 boxes — you may need to be more cautious and make use of the available limit tools. If 3–4 boxes — please consider activating stricter limits or a break period. If 5 or more — we strongly encourage you to seek professional support. You don't have to face this alone.

Steps to Getting Help Through vrickex

The process is simple, confidential, and can be completed in under 5 minutes.

Step 1

Log In to Your Account

Access your vrickex account via login page — all control tools are available from here.

Step 2

Go to Account Settings

Go to Account Settings and find the "Responsible Gaming" section to view all available options.

Step 3

Choose the Right Tool

Set deposit limits, session time limits, a temporary break, or self-exclusion based on your current needs.

Step 4

Contact Support if Needed

Our support team is available 24/7 to help you activate any control tools or to have a confidential conversation.

Frequently Asked Questions

Deposit limits and session time limits can be adjusted, however for changes that increased limit, a mandatory 24-hour waiting period applies. This is designed to allow time for reflection before any increase takes effect. Limits that are decreased amount takes effect immediately. Self-exclusion cannot be reversed before the set period has ended.

Cooling-off is a short-term option (24 hours to 7 days) where the account is temporarily blocked. Once the period ends, the account is automatically reactivated. Self-exclusion is a longer-term commitment (30 days to permanent) that requires an application to reopen once the period ends, with a more thorough reassessment process. For more serious concerns, self-exclusion is the more appropriate option.

Yes. During the self-exclusion period, you cannot log in to play or make new deposits. However, if there is a remaining balance in your account, you may contact the support team to process a withdrawal. Active winnings still subject to wagering requirements may be subject to further review.

This can be an incredibly challenging situation for everyone involved. A few steps that may help: approach with compassion and without judgment, encourage them to seek professional help, avoid paying their gambling debts as this doesn't address the root cause, and take care of yourself too — seek support if you need it. Contact the vrickex support team if you wish to report an account you are concerned about.

No. All assistance requests, control tool activations, and responsible gaming-related communications are handled with full confidentiality in accordance with Privacy Policy Vrickex. Your information is not shared with third parties unless required by law.

Play at vrickex — With Fun and Responsibility

Vrickex provides a safe, fair, and enjoyable entertainment platform. Create a free account today and enjoy a better gaming experience.

By registering, you confirm that you are 18 years of age or older and agree to play responsibly. Read our Terms and Conditions us for more information.

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