At vrickex, your privacy is more than words in a document — it is a genuine responsibility we take seriously. This policy clearly explains how we collect, use, store, and protect your personal information every time you use our platform.
All data transmitted between your device and vrickex servers is protected using 256-bit SSL encryption — the same standard used by leading banking institutions.
Your personal data is stored on servers protected by strict access controls. Only staff with specific authorisation can access sensitive user information.
Vrickex has never and will never sell, rent or trade your personal data to any third party for marketing or commercial purposes.
You have the right to access, correct, or request deletion of your personal data at any time. Contact our support team to process your request.
We use cookies to enhance your user experience. You can manage your cookie settings through your web browser — our platform remains fully usable even if cookies are blocked.
The vrickex Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act (PDPA) to ensure your rights as a user are always protected.
Vrickex respects the privacy of every user who registers and uses our platform. This Privacy Policy describes our practices regarding the collection, use, storage and protection of personal information you share with us when using vrickex services.
This document forms part of the overall agreement between you and vrickex, together with the Terms and Conditions ours. Please read both documents carefully before registering or continuing to use the platform.
By registering a vrickex account, you acknowledge that you have read and understood this Privacy Policy and agree to how we handle your personal information as described herein.
Vrickex collects several categories of information for different purposes. Information is collected directly from you, automatically through your use of the platform, or in certain cases from relevant third parties.
| Data Categories | Examples of Information | Collection Method |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number, passport | Registration form, KYC |
| Contact Information | Email address, phone number, residential address | Registration, profile updates |
| Financial Data | Bank account number, bank name, digital wallet information | Deposit and withdrawal process |
| Technical Data | IP address, device type, web browser, operating system | Automatically during platform use |
| Transaction Data | Deposit, withdrawal, wagering, and wins history | Automatically during platform activity |
We do not collect sensitive information such as biometric data, religious beliefs, or medical records except where specifically required for legal compliance.
The information we collect is used for legitimate and specific purposes. Below are the primary purposes for which your personal data is used on the vrickex platform:
Vrickex will not use your personal data for marketing purposes without your explicit consent. You may withdraw your marketing consent at any time via your account settings or by contacting our customer support.
Vrickex takes your trust seriously. We do not sell, rent or lend your personal data to third parties for their own commercial purposes. However, there are limited situations where sharing information is necessary:
The security of your personal data is vrickex's top technical priority. We consistently invest in security infrastructure to ensure your information is always protected from unauthorized access, data breaches, or misuse.
While we take all reasonable precautions, no security system in the world can be guaranteed 100% safe. In the event of a data security incident affecting your information, we will notify you within the timeframe required by applicable law.
Vrickex uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your web browser when you visit our site.
You can manage or delete cookies through your web browser settings. Please note that blocking essential cookies may affect certain platform functions. For more information on managing cookies, refer to your web browser's help documentation.
Under Malaysia's Personal Data Protection Act (PDPA) and vrickex's policies, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.
If any of your information is inaccurate or out of date, you have the right to request a correction via your account profile or customer support.
You may request the deletion of your personal data under certain circumstances, subject to our legal record-keeping obligations.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You have the right to receive your personal data in a machine-readable format for transfer to another service where applicable.
In certain circumstances, you may request that we restrict how we process your data while a dispute is being resolved.
To exercise any of the above rights, please contact the vrickex customer support team via live chat on the platform. We will endeavor to process your request within a reasonable timeframe and in accordance with applicable legal requirements.
Vrickex retains your personal data only for as long as necessary to fulfill the purposes stated in this policy, or as required by applicable Malaysian law.
Once the retention period expires and there is no legal requirement preventing deletion, your data will be securely deleted or anonymised so it can no longer be linked to you.
Vrickex reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform improvements. Each new version supersedes the previous one.
For significant changes — such as changes to how we use your data or new types of data being collected — we will provide at least 7 days' advance notice before the changes take effect, via email or in-platform notification.
The "Updated" date at the top of this page indicates when this Privacy Policy was last reviewed. It is your responsibility to check this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly.
The vrickex privacy and data protection team can be reached via:
When contacting us regarding a data request, please include your account username and a brief description of your request to help us process it faster. Identity verification may be required before we can act on data-related requests.
We are committed to protecting your privacy every step of the way. Register a free account and enjoy a platform that puts your data security first.
By registering, you agree to the Terms and Conditions and Privacy Policy vrickex.